Refund policy
OVERVIEW
At Wheeled Frames, we maintain a strict no return, no refund, and no exchange policy.
❌ No Returns / Refunds / Exchanges
Once an order is placed, it cannot be canceled, returned, refunded, or exchanged under any circumstances.
We request all customers to carefully review their order details before making a purchase, as no cancellation requests will be entertained after order confirmation.
📦 Damages & Missing Items (Important Exception)
We only address issues related to:
- Damaged products
- Missing items
However, to be eligible for any resolution:
👉 An uncut open-box video is mandatory
Conditions:
- The video must clearly show the package being opened from a sealed state
- The issue (damage or missing item) must be visible in the same video
⚠️ No claims will be accepted without a proper open-box video proof
If your order meets the above criteria, please contact us immediately at:
📩 9243380517 (WhatsApp Only)
📧 contact@wheeledframes.in
🚫 Non-Returnable Policy (Strict Enforcement)
We do not accept returns or exchanges for:
- Change of mind
- Incorrect product selection by the customer
- Minor variations in product appearance
- Sale items or discounted purchases
📩 Contact
For any queries related to your order, you can reach us at:
📩 9243380517 (WhatsApp Only)
📧 contact@wheeledframes.in
⚠️ Final Note
By placing an order on our website, you agree to all the terms stated in this policy. Please ensure you are fully certain before completing your purchase.